Sr. Conga Solutions Engineer

 

The Sr. Conga Solutions Engineer will be an expert at understanding our client’s systems and leveraging Salesforce and Conga features to deliver solutions. The Sr. Conga Solutions Engineer will enjoy teaching clients about how to use, leverage, and expand, their Conga use cases.   Ideal candidates will be a self-starter with: exceptional communication skills, the ability to prioritize and focus on individual tasks, and manage time efficiently while staying organized in a fast-paced environment.

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This position has the ability to be 100% REMOTE!

Sr. Conga Solutions Engineer Responsibilities Include

 

• Consults with key client stakeholders to analyze company processes, develop CRM/CLM workflows, and custom solutions for specific business needs in the Salesforce/Conga platforms

• Serve as the primary consultant on a wide variety of projects supporting Conga Composer, Conga Contracts, Redlining, Clause Library, Conga Sign, and complex template queries, including merge fields.

• The ability to guide the client with best practices when it comes to restrictions around the Conga solution, optimizing templates, Conga Orchestrate use cases, etc.  

• Collaborate with Salesforce Solution Engineers to provide optimization and best practices to clients

• Maintain an efficient response time to client communications.

• Present Salesforce/Conga CLM solutions to clients during customer calls.

• Architect and design Conga solutions.

• Aid Project Manager in managing customer expectations.

• Aid Project Manager in maintaining project timeline.

• Communicate with clients and project team members.

• Stays abreast of leading industry trends and Conga best practices; builds and maintains subject matter expertise on new releases and enhancements that may benefit a client.

• Meets or exceeds specific weekly, quarterly, and annual performance goals associated with position

• Demonstrates company core values (Respect, Integrity, Coachable, Winning Spirit, Fun, Diversity & Inclusion, Team Oriented)

• Work with Peergenics Directors to build cross-training program with Salesforce Solution Engineers (scoping, discovery, configuration, documentation, and training).

• Participation in various technology pilots to enhance Peergenics and customer processes.

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 To be successful, the Sr. Conga Consultant must have hands-on experience in several Conga implementations on the Salesforce platform as well as:

• Must have Conga Composer Administration Certification, Conga Contracts for Salesforce Administration Certification, and Conga Sign Certification

• 2+ years’ experience working within the Salesforce/Conga platform

• Experience with Conga Orchestrate, Grid, and integration with DocuSign or AdobeSign, are beneficial

• Basic knowledge of Sales Cloud and/or Service Cloud is beneficial

• Additional Conga certifications are beneficial

• Strong presentation and communication skills

• A history of working in Professional Services/Consulting is preferred.

• Exceptional communication skills, initiative, and ability to multi-task, prioritize, and manage time efficiently in a fast-paced environment

• Proven ability to effectively interact with all levels of individuals (i.e., customers, employees, and management) and in a team environment