This past month, we had the pleasure of sitting down with Peergenics' innovative Account Executive, Ryan Ridinger. A pivotal figure at Peergenics, Ryan's tenure has been defined by a series of monumental achievements, with one standout moment being his instrumental role in expanding relationships and fostering growth. Join us as we uncover the layers of Ryan's journey, from his profound insights into Salesforce tools to his personal inspirations and aspirations.
Connect with Ryan directly or reach out to the Peergenics organization for our expert Salesforce training, project execution, cloud implementation, and countless other Salesforce-managed services!
Let’s get into the interview with Ryan!
Describe your biggest win at Peergenics.
My biggest win came last year when I focused on receiving referrals from clients to grow our partnership into sister companies within the same organization. We were able to support these new clients with ongoing Salesforce maintenance support and have since expanded into advanced architecture discussions to support various integrations to ensure data flows appropriately between systems to automate business processes and enhance visibility into data by leveraging Salesforce’s robust reporting functionality. These wins were a total team effort due to our project managers and solution architects’ constant goal to focus on enablement to empower our clients end users to understand how to best utilize Salesforce to add efficiencies to their
In what areas have you grown the most professionally at Peergenics and how have you seen Peergenics grow as a whole during your time here?
In my time at Peergenics I have grown professionally by having a better understanding of how marketing, sales, and service departments may leverage software to add efficiencies to their business processes. In the past I had only experienced how Sales departments were run. Salesforce is the market leader in CRM solutions and rapidly growing to have best in class product offerings for virtually every arm of a business. Salesforce’s offerings have opened my eyes to best practices when it comes to understanding the business holistically. It has also been rewarding to see Peergenics grow from a business unit as we have surpassed over 1,000 projects completed for our clients. Peergenics continues to take on more complex multi-cloud implementations and projects as our delivery team grows and we add new certifications.
What's a go-to Salesforce tool that makes your life easier from day to day?
My To-Do-Dashboard! Really any dashboard we have created for sales. I constantly view my To-Do dashboard because it surfaces all my top priority items. It has information like opportunity next steps, target accounts outreach, client follow up, cross sell initiatives with other business units, and closed lost follow up. It helps me focus my attention on what I need to complete daily and weekly to put myself in the best position possible to hit and exceed my numbers.
What culturally stands out about the Peergenics team that breeds success?
Our team’s willingness to collaborate and continue to learn. Everyone in our organization is eager to share challenges and successes to ensure we are constantly learning about the Salesforce platform and adapting our processes to best meet our clients needs.
A quote to live by and why it matters to you.
“You can live only one day a time, and no one can be certain that they will wake up the next morning. So let’s not postpone happiness. The best moment of your life is always this one.” – The book of Ichigo Ichie
If you could be a guest on any talk show or podcast, what would it be and why?
Not a huge talk show guy, but I would want to go on New Heights Podcasts with Jason and Travis Kelce. Big fan of Jason and they always seem to have a great time on their podcast.
If given the opportunity, would you go to space? Why or why not?
I do not think Space is for me. There are a ton of amazing things on Earth I still need to see!
If you could be featured on a song of any musical artist, who would it be and why?
I think it would have to be a country band called Midland. I love their older honky tonk based vibe and I have seen them a handful of times with my wife and they always put on a great show.
What are you most looking forward to and why?
My wife and I have a few family vacations this summer to beaches that we love with extended family we do not always vacation with! So excited to spend time with family and introduce our newborn son to some of our favorite places to vacation.
Connect with Ryan directly or reach out to the Peergenics organization for our expert Salesforce training, project execution, cloud implementation, and countless other Salesforce-managed services!